STAFF at the Macdonald Hill Valley Hotel, Golf & Spa, in Shropshire scooped a prestigious honour at the annual 59club golf service awards – regarded by many as the ‘Oscars’ of the golf service industry.
The four-star Whitchurch venue received the award for ‘Most-Improved Golf Sales Team of the Year’ – at a ceremony compered by talkSPORT presenter Georgie Bingham and held at the Forest of Arden Marriott Hotel & Country Club – following a series of outstanding assessments in 59club’s regular mystery shopper visits.
The awards are designed to reward the top golf venues across all business elements – sales, service, operations, retail, food and beverage, and management – while 59club’s industry benchmark, the Gold and Silver Flags, recognise the finest membership clubs and commercial venues.
Collecting the award on behalf of Hill Valley, golf director Jon Pilkington, said: “Within 12 months for us to be nominated for awards and be recognised within the industry, is a fantastic achievement.
“We’re delighted with what the team’s been delivering and producing. 59club is invaluable; it’s something our competitors might not have, so if we’re winning awards like this we’re probably two or three steps ahead of them.”
Simon Wordsworth, chief executive at 59club and a fellow of the PGA, said: “Congratulations to the team at Hill Valley which has made enormous strides in 2015, as illustrated by their excellent performance in our mystery shopper tests. This award is richly deserved and shows a long-term commitment to standards of excellence.”
Meanwhile, two staff members are the toast of Marriott Worsley Park Golf Club after they each claimed an award too.
In the category for clubs with a green fee £75 or less, Ian Brawn took the award for Greenkeeper of the Year while the title of Golf Manager of the Year went to Adam Moule.
Wordsworth said: “Congratulations also go to Ian and Adam on their awards. They do a fabulous job day in, day out, as shown by their excellent performance in our mystery shopper tests.”
Main image, pictured is Jon Pilkington, left, with 59club’s Matt Roberts. Below is Marriott Worsley Park’s Adam Moule and Ian Brawn.